Add Yahoo as a preferred source to see more of our stories on Google. Stanford University (Hoover Tower depicted on campus March 2020 in Palo Alto, Calif.) research on the use of LLM chatbots will be ...

Millions of young people use AI chatbots when they feel upset, nervous or stressed, a new study says. Here’s what to know ...

Since early chatbots were first conceived more than 50 years go, they have become increasingly sophisticated – in large part, thanks to the development of artificial intelligence (AI) technology. They ...

As AI becomes increasingly more entrenched into our everyday lives, a new survey in the UK has found that nearly a third of children using AI chatbots said that they would describe the technology as ...

With 1 in 4 Israelis likely to ask AI for voting guidance, a tech startup tests how leading models handle such queries, warns ...

A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See practical examples here. Imagine a world where your call center operates smoothly ...

Artificial intelligence (AI) is a multidisciplinary field focused on developing machines and programs capable of replicating intelligent behavior 1. Such machines are intended to perform tasks that ...

When Jake Moffatt's grandmother died in 2022, he booked a flight to her funeral on Air Canada, hoping to use their bereavement travel discounts. Air Canada's customer service chatbot told Moffatt he ...

Last month, after a series of interactions with Anthropic’s Claude, Richard Dawkins raised the question of whether the ...

July 14 (UPI) --A recent study by Stanford University offers a warning that therapy chatbots could pose a substantial safety risk to users suffering from mental health issues. The Stanford research ...